🚘 ZplusLimo – Terms & Conditions

Welcome to ZplusLimo! Please read the following Terms & Conditions carefully before booking your ride.

1. Booking Policy

• All bookings are subject to vehicle availability.

• Advance booking is recommended for premium vehicles.

• Accurate pickup and drop-off details must be provided while booking.

2. Payment Policy

• Full or partial payment may be required to confirm your booking.

• We accept payments via UPI, bank transfer, cash, and online payment gateways.

• Any additional charges (e.g., tolls, parking, waiting time) are to be paid by the customer at the end of the ride.

3. Cancellation & Refund Policy

• Free cancellation up to 12 hours before the scheduled ride.

• Cancellations within 12 hours will be charged 50% of the booking amount.

• No-shows or last-minute cancellations (within 2 hours of ride) are non-refundable.

4. Waiting Time & Extra Charges

• A grace period of 15 minutes is allowed.

• Extra waiting charges apply after the grace period, depending on the vehicle type.

• Late-night rides (between 11 PM and 5 AM) may include additional night charges.

5. Passenger Responsibility

• Passengers must not damage or dirty the vehicle.

• Smoking, alcohol, or illegal substances are not allowed inside the car.

• The customer is responsible for their belongings. ZplusLimo is not liable for lost or misplaced items.

6. Company Rights

• ZplusLimo reserves the right to refuse service to any customer behaving inappropriately.

• We may change these terms without prior notice. The latest version will always be available on our official platforms.

By booking a ride with ZplusLimo, you agree to abide by the above Terms & Conditions.

For any queries or concerns, feel free to contact our support team at [Insert Contact Number/Email].

— Team ZplusLimo ✨
“Luxury rides. Timely service. Always.”